Help Section
This section is to help you through the website with any issues you may face. Currently this site is in development, but once the system is up and running this section will answer some of the popular questions.
I bookmarked a website but the page has changed
Our websites are stored in various categories and then by alphabetical name. We suggest that go to the all websites section and bookmark the website from that section. This section lists the websites in the order they were added to the system along with their ID number. This is permanent so if you link to this then you will have no problem.
An example is "1000 best sites". This can be found on the search page by searching for 1000 best sites. From here you will find the link to the website that you can share with others. Then you will find 1000 best sites.
My website image does not appear.
At this moment of time, the image are created using a special script that is run manually. There are a number of reasons for this. One reason is that we batch process multiple websites in one go. The images can generate large files and need to be compressed down into smaller files. This is mainly done when the website usage goes down so that it does not interfere with your viewing. Additionally websites with flash cause the application to timeout if flash content is more than 10 seconds in duration. To help us out, only play flash content when a user clicks play to start it off or contact us and submit an image of your homepage to manually update your website on our gallery. If your website image still does not appear after one week, please contact us and we will aim to fix this within 24 hours.
Search results show other websites too
The way the search engine has been setup is to display results that match whole words. Using the above example "1000 best sites", this will show 1000 best sites and numerous other websites. Now if you want to remove certain entries, you can also enter "-" in front or a word or additionally you can use speach marks ("1000 best sites"). Just using double quotes will help you find the website quickly as you will see from the following search result.
The website does not display properly
This sort of problem is due to the setup of your machine, the Operating system and possibly due to the website browser you are using. The website looks like this. You will need a browser that displays images (so lynx is out the question). Secondly you will need support for CSS2 (aka stylesheets) and XHTML 1.0.
This mumbo jumbo may be confusing so to make it easier, we have made a table that should make this clearer. The table checks for useability. Not all of the websites function properly with all the browsers, however we have some workarounds. First of all, the table below shows a list of browsers and if tested a "y/n" to say if it works or not. If you find different, please let us know the browser your were using, screen resolution used and the Operating system (Windows, MAC, Linux and so on) you were on.
| Web Browser | Visual Check | CSS2 | RSS | Useable |
|---|---|---|---|---|
| Chrome v1 | y | y | n | y |
| Chrome v2 | y | y | n | y |
| Firefox 2 | y | y | y | y |
| Firefox 3 | y | y | y | y |
| Internet Explorer 5 | n | n | n | n |
| Internet Explorer 6 | n | n | n | y |
| Internet Explorer 7 | n | n | y | y |
| Internet Explorer 8 | y | y | y | y |
| Konqueror 3.5.4-13.5 (1999-2005) | y | y | y | y |
| Opera 9.25 | y | y | y | y |
| Opera 9.50 | y | y | y | y |
| Safari 3 | y | y | y | y |
| Sea Monkey 1.1.3 | n | n | y | y |
Some explanations of this table.
- Visual Check - Does the website look the same across each browser?
- CSS2 Compatible - Does the CSS stylesheet work?
- RSS2 Compatible - Does the browser display RSS feeds properly
- Useable - even with some glitches can you still use the website?
Other browsers have not been tested as we can only cover a certain amount of software and hardware specifications between the team. Out of all the Operating systems this includes Windows (2000, XP and Vista), MAC OSX 10, Linux (CentOS 5, Fedora 7 and Ubuntu 7). We hope this information helps you (even a little bit).
If you need any help with any part of this site, please feel free to contact us. Thank you.
